Question:

No clean air smell/crackling & static

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Bought the pro turbo in July 08 worked perfect until 4 weeks ago. Crackling and static and no clean air odor. Called customer Service and was told to soak the blades for 20 min, etc, and 3 days later should have no problem. Problem slowed down but still no clean air odor and crackling. Shut it off at night and when put back on sometimes clean air and most times not. On hi all the time, and I have to get down to the unit to smell the clean air. I'm cleaning the blades every day. I called them today again and now it's going to cost me $29.95 to return it plus shipping to get another unit. Can't find a tel # to call the co. direct. Very unhappy, & cranky.

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