I am attending WGU, an online university, and my term started August 1. I have not received my pell grant, and financial aid office which was previously estimating disbursement of pell grant funds at 4-6 weeks after the first day of the term is now saying they have no defined disbursement date, as a change in computer software has caused system problems regarding pell grant disbursement. I would like to be able to purchase textbooks, plan for being able to pay my bills, etc. I am now wondering when and if I will receive my pell. Are there legal requirements for universities regarding disbursement of pell grant funds? What can I do and where can I find more information?
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