Ok, here's the deal, we were watching TV one minute, and then the next the service went out and we received the message where the dish is trying to download. It says it is at "0 of 5 transponders", and nothing happens. It changes transponder numbers and tries to download, but that's about it. I have gone through all of the troubleshooting tips from dishnetwork to no avail. We have not had inclement weather, so there is no snow or rain or anything else on the dish. We've reset the receiver multiple times. We've pulled the smartcard and put it back in. We still have no service, and I can't get dishnetwork to send out a tech to look at it.
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