No group moderators can read old messages, only new ones are shown. Cookies/clock, etc work fine.?

Question

The months and number of messages show but cannot access any of them even last week's. We have 6 moderators and no one can access.

Answer 1

go in the logs and see which of the moderators deleted them. it's show in the Message History calendar no matter what. one of our groups show there's archives, but 2 years were deleted.

when you cant access them, most times it means they were deleted- you'd look in management- under group activity click moderators- enter the word delete into the search field and click search. also under Web features, enter the same search. members can delete their own posts if the archives are open, this area is where you'll find that.

another thing to look at is are the archives turned off?

sometimes there is a glitch and if that's it, they'll show back up and you can send the help form

http://help.yahoo.com/l/us/yahoo/groups/...