No one can help me fix my magic jack. I can not receive calls or voice mails now for 4 weeks.?

Question

I can not receive calls or voice mails. I can make them fine. About 4 weeks ago I started this problem. I have worked with the techs from magic jack many times and it is like they are programed to just say the same things over and over and they really dont know what to do. I need my phone. Please help me fix this.

Answer 1

Have you tried asking this in the UNofficial Magic Jack Users forum?  In fact, if you do a search there, you may the answer you are looking for by simply reading the replies to someone else who has had this exact same problem (you are not alone).

http://unofficialmagicjack.forum2u.org/

If you installed to an ADMIN account on your pc, that can cause problems in general.  Same goes if your pc is under-powered and/or does not have enough memory right now.

For those reading this who have NOT bought a Magic Jack yet, I suggest going to the below site as a good primer first.

http://www.magic-jack.info/

You can also find links to discount coupon codes and screen shots of the install process there (which can be very helpful).

Getting back to your can't call out problem, there may be an audio conflict somewhere.  Make sure you have the latest upgrade to the software, then run optimize process again.

Good Luck!

Answer 2

do you have your MJ in a high-speed hub???

have you registered your MJ online, you need it so your voice-mail will work..I've set up mine in a few minutes and it is still working fine!