No red light on my sky hd remote?

Question

I was just watching sky hd and it was working fine, then i went to change the channel and it wouldnt work. I noticed the red light on top of the sky remote isnt coming on at all, i changed the batterys but still i get no light. I only got it 5 days ago, so i dont really want to buy a new remote, does anyone know why this might of happened or how to fix it??

Answer 1

Hi Liam,

If you changed the battery & it still doenn't work you should return it and get another. You shouldn't have to buy one, they should replace it free.

Norm