No sound on tv channel!?

Question

okay i got the new cable box where i get like 200 and somethin channles and one of my fav channels has no sound. the rest of my channels do except that one. any ideas how to get the sound back on? hurry plz!

Answer 1

You probably have SAP (Second Audio Program) turned on.  Check the menus on your TV to make sure it's turned off.

SAP is used for second languages and descriptive audio for the sight impaired.  If the SAP signal is present on those two channels, you will hear SAP instead of the main program audio.  If the station is not sending any audio down the SAP channel, you will hear nothing.

I hope this helps.

Answer 2

The SAP is a good suggestion.

Also, unplug the cable box from the power outlet for a minute, then plug it back in.  I heard that is how someone else fixed this problem.

Good Luck.

Answer 3

Call the cable company.