Normsbackup again,

Question

You and others helped me out a couple of weeks ago with my mp3 player and having to re format the system. That was done and it worked great for a week or two. Now the screen stays blank, it just lights up when you turn it on but does nothing else. All the menues gone. may be it's time I just chuck this player away and try my luck with another one. Can you help.

Norm