Not Printing. I am having a problen with printing. The paper comes out blank. I have changed the

Question

I am having a problen with printing. The paper comes out blank. I have changed the cartriges twice because I thought the problem is coming from the printhead. I did a few times a printhead alightnment  nozzle check, head cleaning and head refreshing but still nothing happens. I had this printer for four years and this is the first time I am having this problem.It is not used that often. Charlie