Not sure how to deal with this lady at work..?

Question

I work with this really sweet lady at work. She is our breakfast lady. she comes in at 5am.

most of the time I start the coffee and set up a few things for breakfast.

A few times i have gotten really busy in the morning and have not started the coffee..

When I do not get to the coffee she gets mad, with out saying anything but I can tell she is not happy..

After about a week of her being mad at me for not getting to the coffee everyday, I decided to tell her that a few things that I do in the morning are actully things she is suppose to do that have NOTHING to do with breakfast, deliver reciepts and news papers to the guests in the hotel.

I wanted to show her that I am doing part of her job to make it easier on her and that she really shouldn't get mad if I do not get to the coffee for her...

WELL. that did not seem to make her any happier. She says she WILL NOT deliver any papers or reciepts to rooms.."they can not expect me to do that AND do breakfast:....

Answer 1

I don't really understand the exact nature of your question but don't do anything beyond the scope of your own job description. It's not worth the hassle and you don't get paid for it.

Answer 2

Tell her that high school is over and if she needs her coffe that bad to get up a little earlier and go to starbucks. Don't be mean about it, but if she still complains then bring her with you to the managers office and ask if he would rather you be doing something productive or making coffee. I promise she will say nothing after that.

Answer 3

People are odd sometimes.  just when you think you know someone and think they are normal, they do something that surprises you...

what i am saying is that she is surprised at you, as you are her...and familiarity breeds content..always.

keep your distance, and make the coffee if you want to.

Answer 4

I think it was big of you already to mention those things to her. A lot of people wouldnt have done that. If she does'nt care that you are doing her job and yours and expects things from you. Then if I were you I would stop. So that way the things that she is neglecting will get noticed and she will be reprimanded. But first I would consult management.

Answer 5

If she continues to be angry that is exactly what you need to do. Tell your supervisor to outline your job descriptions. That will put an end to any confusion.

Teamwork in your situation is a necessity. Therefore it would be unwise to just stop helping her.

Answer 6

I agree with M.T.  If she is getting mad at you for not making coffee then she has  issues

Answer 7

Stop doing the coffee. F*** her.

Answer 8

She just wants you to respect her. I think her situation is more desperate than you may know. Show her you validate her input - you want to do all you can to help her out. Stop forgetting the d**n coffee - it obviously is a big deal to this nice old lady.

Answer 9

Why are you doing her job for her?  She is getting paid, Concentrate on your own job and let her talk to her supervisor about her job.

She is either too lazy ir too clueless to know what her job description is.

Answer 10

Just do what you are expected to, and leave her duties alone. Let the supervisor handle it if her job is not done.