Now! HotSync does NOT work!

Question

Had the usual computer junkie experience this evening. Just heard about the # site and downloaded the free 30 trial version of Now! for Windows 95 because they have a beta version of NowSync available also. This is supposed to do the Sync function using HotSync so would allow the Now! to replace the Pilot desktop, thereby adding all sorts of features. Unfortunately, it does not work. Many people have had the same experience with this program. That adds up to about 1 1/2 hours of wasted time and money for internet and phone bill. Computer technology at its worst (almost). Anyone have a different experience with Now! Sync? There doesn not sem to be a memo function on Now! so that still leaves me in the awful position of having keep 2 programs going on the desktop - Now! for addresses and calendar and To Do and Pilot desktop for all else. Am I missing something here? Michael