Numerous tries for Yahoo to verify email address-unsuccessful?

Question

There should be a way to communicate with a live person at Yahoo - one who could help me with my Yahoo Group problem that just cannot be resolved on line

I am a moderator of a work related Yahoo group and recently married.  When I married my work email address  changed. I have been trying unsuccessfully for months to get Yahoo to verify the new email address.  It has been several months and still no success. The verification just DOES NOT GO THROUGH and I don't know why.

I joined  "[e-mail]" to help me with the problem - still no success. They tell me to do the same things over and over again and NOTHING works

I think that I need a Yahoo rep to look at this problem from the other side - the Yahoo side - and tell me why this email address cannot be verified, but no one seems to know how to talk to a live person.

I am so sick of being ignored. I am taking my group out of Yahoo and going to Google groups.

Answer 1

To get to a Yahoo Groups customer service representative go to: http://help.yahoo.com and then click on "Groups" and look for a section that should say "Contact Us" and if they have a thing listed there that says "Requires a Reply" click on that and then fill out the form.  It takes about a day for them to respond back to the person.