Okay, so is microsoft sending me a box?

Question

i got RROD and i called them and they sent me through email a tag that i put on the box im sending ...the guy didnt tell me there sending me a box so do i get my own box and just pack it and do i take it to ups or what?

Answer 1

Yeah my friend just packed his up in the cardboard coffin and sent it off to be fixed. They sent him a box, where he packed it up and sent it off with a month's wait time to get it back.

Answer 2

I've done this twice lol.

They send you box to you in the mail.

all i can say is if you dont get it in like a week or two then call them again and tell them your adress and make sure they got it right.