Question:

On yahoo radio (IE) I get the "Error 14We're sorry, the player encountered an error streaming your music."

by Guest32291  |  earlier

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When trying to play on Jukebox it just shows one song after the other very quickly but doesn't play any of them. There is a message that scrolls by that says "Playback engine can not play the file because the specified protocol isn't supported." I haven't done anything different and it has worked for a long time. Now this.

Thanks for your help on resolving.

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  1. There are lots of things it MIGHT be, but the first thing to try is to delete your temporary internet files and your cookies.  Then restart your computer and see if the problem has gone away.

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