One more time, please?

Question

I really need so help here as I do not know what to do next. I have an HP desk top computer with the provider being Verizon. At times it will not connect to the internet. Sometimes it disconnects. It may start again in a few minutes or it may take an hour or so. It displays a page that says the internet connection is not available at this time. The phone line is okay but static-y. It has a firewall and virus protection. Any ideas would be very helpful. Who do I get in touch with- HP or Verizon. Anything else I can do? Thanks

Answer 1

Verizon would seem too be the person to contact on this matter.

Answer 2

If you have static,call verizon and ask them to do a line test.I had the same problem,they fixed the line and my internet was great again.

Answer 3

probabilly its your ISP to be blame not your computer, Call verizon and address them the problem.