Online4baby pram?

Question

I brought a pushchair back in Nov 2007 from online4baby via ebay and recently the handle has broken off and so now I aint able to use it and have to buy another otherwise but I assume I have a 12month guarantee with this product. I have searched every where for a book that came with it etc but have found nothing apart from when I brought the item and got a receipt number off ebay and I also found the payment details on a bank statement that shows I made this payment. I have sent online4baby a email about this and hope I get a new one from them or at least fixed. How do I stand with this cause I dont know, never had to do this before. Will I get a new one or an exchnge new parts etc? If not do you think I can get some money back. I guess this should not have happened after only 8 months of use. Please any advice is good.

Answer 1

Your out of luck, ebay doesnt run on the same rules as high street shops, once you buy from ebay you cant get a refund 8 months later. ebay will only give refunds upto 45 days after purchase. it is why your advised not to but expensive things from ebay stores.