PC Memory installed?

Question

HI, I bought memory for my PC, the *exact* kind I had in my pc...Now the motherboard is dead, (shorts out) I know this as a fact. I brought it to the computer shop & the guy said the memory was not the same brand company & it caused this. This sounds ridiculous as it is the exact same kind (184 pins DDR400)... I think this guy is trying to get out of warranty issues, what do you think?

Answer 1

if it was not the right kind of ram it would not have fit into the slots on your motherboard and even if the computer did not like the ram all that would happen is that the computer would not recognize it and would not use it if the computer did recognize the ram at one point then it was the right kind and unless you were overclocking your ram or your processor there is no way in my knowledge that the wrong kind of ram would fry a motherboard so unless you were overclocking something or your warranty was broken by adding ram at all you didnt do anything that could have fried it

Answer 2

ram compatibility issues are not common, but they arent unheard of.  maybe you got bad ram, or  shorted the board out while installing the ram.  theres a lot of options to why its junk.

Answer 3

Yeah most likely the memory itself did not cause the issue. Bad RAM is common - they are so mass produced that some bad ones leak through quality control all the time. I have never heard of RAM actually ruining a motherboard though. It is possible that you shorted it out - if you have ever touched a door k**b and gotten a little "shock" - well that much electricity in your body can permanently ruin a motherboard. If you drug your feet a little much, you could have fried it.

I am not saying that is what happened, just giving an example. Maybe your power supply went bad on the same day and cooked something. It is always possible that the motherboard was not installed properly at the factory, and that by moving it a tiny bit to install the RAM, it shorted itself out.

I can't really say, but the guy needs to take care of it unless he can prove that you damaged it, or were trying to overclock something like crazy (and really he can't prove those things). I am pretty sure the RAM itself did not cause it, and unless he can prove that you intentionally damaged something, he should replace it. A warranty should guarantee that you get reparations when your product goes bad, so they should take care of the issue for you. It's just how good business should be done.