PLEASE HELP; GET RID OF VIRUSES?!!!?

Question

i was trying to download this program but i canceled it

then i go to my desktop and it says that all these viruses are on my computer; my internet explorer won't open [im using mozilla firefox]

PLEASE HELP ME. ive tried downloading antivirus software and it wouldnt work

please help but dont explain too complicated because i'm not a computer tech. :[

Answer 1

Firstly, antivirus programs will NOT remove these as they are malicious codecs, although they may find reference to them and remove it but upon rebooting it's back again.

Therefore you need to use a 'layered' approach to removing this parasite.

RogueRemover:

http://www.download.com/SUPERAntiSpyware...

Download, install, update, scan and follow on screen prompts.

Malwarebytes Anti-Malware:

http://www.download.com/Malwarebytes-Ant...

Download, install, update and select Full Scan.

Remove all infections that it finds after scan.

SmitFraud Removal

Firstly, download the removal tool from here:

http://siri.urz.free.fr/Fix/SmitfraudFix...

How to use:

http://cotojo.wordpress.com/2007/08/24

Remove Restrictions Tool:

http://www.softpedia.com/progDownload/RR...

Download from Softpedia Secure Download (RO), install, run and check all boxes then click Apply and then reboot. This tool re-enables what codecs/viruses have disabled.

Spybot S&D:

http://www.safer-networking.org/en/downl...

Download, install, update and Immunize, turn off Tea Timer then click 'Check for problems' then when complete select all and then 'Fix Checked'

Spyware Doctor Free Basic Edition - Realtime monitoring:

http://pack.google.com/intl/en/pack_inst...

Its free with Google pack, untick all boxes except Spyware Doctor. Download install, update and run.

SUPERAntiSpyware Free Edition:

http://www.download.com/SUPERAntiSpyware...

Download, install, check for updates, then select Scan your Computer, select your drive and select Perform Complete Scan

VundoFix:

http://www.symantec.com/content/en/us/gl...

Disconnect your computer from the internet

Run vundo

Restart your computer

Run the tool again to ensure no traces are left.

If there are the reboot into Safe Mode and run FixVundo again.

If your desktop has changed or icons are missing also use:

Wallpaper Hijacker Removal Tool:

http://www.majorgeeks.com/Wallpaper_Hija...

Note: You should hit all "Repair" buttons even though it may not say "Found!" This will fix a wallpaper hijack everytime if all repair buttons are pressed.

A-Squared Free:

http://www.download.com/A-squared-Free/3...

This is not a limited version but a full tool to clean your computer from Malware, Spyware, Trojans, Backdoors, Worms, Dialers and Keyloggers.

How to use:

http://cotojo.wordpress.com/2008/07/07

If the problem persists, turn OFF System Restore and scan with the above programs in Safe Mode, Right click My computer > select Properties > System Restore Tab > Tick Turn Off System restore on all drives.

After scans are complete and machine is clean remember to turn system restore back ON and create a new restore point.

Once your scans are complete and your machine is clean, uninstall some of the programs, I suggest that you keep Malwarebytes for manual scanning, Spyware Doctor for realtime monitoring and Spybot. The remainder can be removed to save drive space, but you may want to keep the installers for future use.

Any problems contact me through my profile.

Answer 2

If you suspect or confirm that your computer is infected with a computer virus. Download a free antivirus program and scan your computer then you should be able to remove it. Most popular free antivirus programs are AVG Anti-Virus, Avira AntiVir , Avast  etc. Check out http://blog.360.yahoo.com/blog-sAFtLsc8e... for more details.

Answer 3

read:

http://uk.answers.yahoo.com/question/?qi...

Answer 4

http://www.avast.com/eng/download-avast-...