PLEASE HELP!: My computer is not detecting any photos from my camera?

Question

I have no idea whats wrong with it!!!

I pluged my camera into the usb and it says the camera is pluged in and all, but then software pops up and says "no photos found".

wth.

I tried reinstalling the software but that didn't work.

HELP!

btw, I have an HP Photosmart R742 camera.

Answer 1

Try using a different USB port, and try turning the camera on and off while its plugged into the computer. Sometimes when you turn the camera on, even though nothing happens, it registers the pictures. Also make sure that your settings on your camera are correct, and if that dosent work, try opening them up from My Computer. ( I think scanners and cameras have their own section down at the bottom under  C Disk and The CD/DVD drives - on windows xp anyways-) If that dosent work, mabey you need to replace your USB cord. Or mabey just restart your computer to reset the ports on your computer.