PROBLEM REGARDING DIVx DOWNLOAD MOVIES

Question

SIR, WHENEVER I DOWNLOAD ANY VIDEO TO DIVx PLAYER OR WATCH ON DIVx WEB PLAYER,THE TASK JUST DOES NOT GETS COMPLETED AND AN ERROR OCCURS AFTER FEW SECONDS THAT THE FOLLWING ADD ON WAS RUNNING WHEN THE PROBLEM OCCURED AND WHEN I PRESS CONTINUE THE PLAYER GETS CLOSED AND WEBSITE ALSO GETS CLOSED SO KINDLY HELP ME OUT...