PS3 lens burnt out ?

Question

I was playing Call of Duty 4 with some friends of mine online. We went to go find a game and it wouldn't connect me to the game lobby. It kept saying "connecting to game servers" after 5 minutes, I got sick of waiting and I went to the XMB to quit the game. It quit the game and just went to a black screen so I turned my system off. When I turned it back on. it would read the disc or any disc for that matter. Now I have to send it to Sony to get a replacement one and that is going to take a month and a half. I was wondering if this has happened to anyone else and if its a common problem. You would think for a $500 game console, there wouldn't be any defects.

Answer 1

well, I think it was because you quit so abruptly. I had a similar problem with my xbox 360. I sent it in, and they fixed it. true, spending 400-600 is torture enough, but wait it out. itll p[robably be fixed later months. hope this helps

Answer 2

you don't have to send it to sony buy a new lens because the lens is burnt out

Answer 3

it should have no problems with a game console when you pay $500

http://gameconsolesstore.com

Answer 4

Same thing has happened to me in the last few days but it was working perfectly before that. I thought it might have been something to do with the system update I downloaded cos now its not working. You cant hear it spin or anything.

I'm just going back to the store and seeing if they can replace it but I have paid for stuff that i have downloaded which I am now going to lose. GRRRR! I totally understand your frustration!

Answer 5

MY PS3 died and SONY sent me a box next day air to ship it to them in with a next day air label to send it back to them.  They received my broken unit and shipped me a new one on the same day, next day air.

So, I'm not sure why you would think it would take a month or so...  It was still in warranty but I don't think that's why they did it so fast...