Paid for Jewel Quest II and cannot get on internet & have competition, help, please? [e-mail]?

Question

enjoy Jewel Quest II purchased it expecting to be able to play it on internet in competition; however, my game will not go into the internet much at all, 2 times is all I've ever been able to play on internet.are other people out there able to play competitively anytime or is there just a certain time of day. FEXED