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Panasonic DVD Recorder DMR-EZ27EB problem

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Panasonic DVD Recorder DMR-EZ27EB problem - after switching on message "helllo" then message U61 flashes, then onscreen menu appears "self check not complete, press ok, the disk tray will open" - tried that lots of times nothing changed, disk tray just wouldn't open, then it opened, I put dvd in, and can't get it open - only frozen "hello" message, nothing's happening. What shall I do? Please help - as DVD due to go back to the shop on Monday. Thank you

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