Panasonic plasma tv...how to restore factory settings...i have some burn in when i turn on hd shows.?

Question

SOme of the shows i watch are not ful screen hd. I dont stretch the picture. when i watch hd shows on ful screen(normal mode) i see the imprint on the sides of the screen, which is quite frustrating. I have the 50 inch model and its got that anti glare screen. I tried to tinker with the color settings but like vivid best. can you help me at all please? looking for a person who finally knows something, because im new to all of this.

Answer 1

Going to factory defaults, unfortunately, is not going to help with image retention (or plasma burn in)

STOP watching movies/TV in 4:3 mode. Use the aspect button to strech them in full-screen. If the burn-in is not too bad, you may be able to reduce it or long-term eliminate it.

See if your TV has a "white wash" feature. If it does, it may help you reduce or eliminate image retention (depending on how bad it is now).

Unfortunately, burn-in is not covered by warranty, so good luck.

Answer 2

To reset your settings, enter the "Menu". Select "Setup" and scroll down to the last setup selection which is "Reset".

When watching a 4:3 program use the "Aspect" button (earlier Panasonic remotes) or the "Format" button on the 2008 models to select the 4:3 format with the silver side pillars.

If you have the 2008 model, there now is a scrolling white bar that can be used to remove a retained image. You'll find this under the "Menu" selections in the setup section (I believe). You can also just play a DVD for 2-3 hours stretched to cover the entire screen. For further assistance, contact the service folks at: http://www.panansonic.com  If you have not already done so, sign-up for the Plasma Concierge service. This will allow you to live chat with the Panasonic service reps. I have found them to be very useful. I'm certain they will offer you a few more helpful tips. Good luck.

Answer 3

If it is image retention, this should be alleviated with regular tv viewing over a period of a few minutes.  if it is actual screen burn you may have to replace the screen and maybe the panel - which is expensive and, as mentioned above, not covered by warranty.  It is considered physical damage.  The whitewash feature is generally only accessible via service mode or perhaps an input signal.  The 2008 models have this feature but at the cost of reducing the overall lifespan of the phosphors.

good luck regardless.