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Password and username setup

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I am changing internet providers from supernerd to bigbond and I have a billion modem not a telstra one, I need to setup new username and password so I can connect to bigpond tomorow 10.10.08. Please can someone help me with this as I know nothing much about computers and have no idea how to do this. Your help would be very much appreciated.
Many thanks,
Merrynlord

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