Paypal Dispute and Claim?

Question

I bought a cell phone for $35 on ebay and the seller never sent the item. They did not communicate at all! I filed a dispute on the 2nd of this month with Paypal and there is a good chance they will not respond though. I heard before 20 days I should file a Claim with paypal. What I am wondering is when I should file a claim with Paypal? I really want my money back as quick as I can to buy a phone before I start school on the 2nd of September.

Answer 1

You do need to file a claim within 20 days. I'd do it now, you can close it later if the seller makes good. Don't close a claim until after you are satisfied (you get a refund or the phone). Once closed, you can't reopen it.