Question:

Philips cordless cd245 duo phone problem? The phone keeps stating its "searching" for what i don't know?? Help

by  |  earlier

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I don't have the manual...can't find it online either....someone put me out my misery. Will not receive calls either and certainly can't make them.

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2 ANSWERS


  1. It is searching for the base unit that is connected to the phone outlet on the wall.  It may be out of range.


  2. It sounds like the handset and base lost their communication and need to get back in sync with each other.

    I used to work for Lucent Technologies as a CSR for troubleshooting landline phone equipment and my parents recently had the same problem.

    Here's your solution:

    (I can't remember the exact sequence but let's give this a try):

    Disconnect the base from the electrical outlet and the phone jack; disconnect the battery from the handset (yes actually remove the battery) and wait about 3 minutes. Then reconnect everything, put the handset on the base and wait about 5 minutes.

    This should do the trick.

    If this doesn't do the trick, you may need a new battery in the handset.

    Best of luck.

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