Phillips 10 gb external hard drive not opening up. I have a Phillips 10 gb external hard drive

Question

I have a Phillips 10 gb external hard drive that has numerous files on it, and it will not open up. I have tested another one just like it in the same usb port and it works just fine. I have checked it on four computers and it won't open up on any of them. The Geek Squad said that it probably had a short in it......is there anywhere or anyone who can open it and repair it? Or, can anyone transfer my files off of it?