Phillips Sucks

Question

I bought a Philips FR968 Digital surround sound receiver a couple of years ago.I accidentally dropped the remote and it broke. To make a long story short, I am on my 3rd Phillips Universal Remote and I can't get the remote to work fine. All this was recommended by the Phillips help line. I got on the phone for the fourth time and Phillips said that my unit or remote was discontinued and they could not replace it or fix it. I asked them to recommend a solution and they said they could not help me. If anyone out there could help me replace or fix my original remote, I would appreciate it.