Phone Hook Up to Fax problems?

Question

My family recently purchased a Uniden TRU9496 cordless phone system, and whenever we try to call Line 2, the fax machine goes on when it shouldn't. Does anyone know how we can prevent the fax machine from activating while talking on Line 2?

Answer 1

Check the setup menu on your fax.  It should have a "number of rings" feature.  Set that to a higher number to give yourself more time to answer (before IT does).

Answer 2

There should be a feature to change the settings on the fax as to when it should pick up.