Phone keypad problem?

Question

my motorola razr v3's keypad has been having some problems - the right arrow key seems to be pressed down permanently. whenever i open my phone it goes to the recent calls menu. i'm sorry if that sounds confusing.

is there any way to fix it without having to send it in?

Answer 1

I would recommend a Master Reset, which is what they would do if u call in for Troubleshooting. It SHOULD fix ur issues, but remember to save ur pics and and contacts so u won't lose thembc they WILL erase. if that doesn't work u could call in and if under warranty it will be replaced if not physically damaged, But ull keep that one until u receive the new one so u won't have to stay w/.out a phone.....I know the wait is long so u could do the reset at home yourself...