Picture messaging help?

Question

me and my mom just switched cell phones. having tmobile it isnt a big deal to just swap sims cards but for some reason everytime I send pictures from my her phone to my phone it keeps saying it cannot retrieve. idk if its the service or the phones. the phone im trying to recieve the pic msgs from is a nokia express.

Answer 1

i have a nokia too, and don't worry. it's normal. a lot of times, i can't receive picture messages either sometimes(not always). it's because of the file format probably. it's not b/c u swap sim cards, i don't think. =) but if it keeps on saying that u can't receive any pic messages, i suggest that u ask ur local t-mobile store. hope it helped!