Pinnacle HDTV Ultimate Stick Problem!?

Question

I have a Pinnacle HD Ultimate Stick and am trying to use it w/ TVCenter Pro, but every time I open the program I get an error message that says "No channel or hardware available" I've tried using the stick in different USB ports, re-installed the software, and scanned for channels three times. What can I do?! It was working fine for about 2 hours but then it just stopped and now all I get is this error message. I have a cable cord connected to the cable jack on the device from the "To TV" spot on the back of a digital cable reciever. Any advice?

Answer 1

I purchased the same model you did, and it was a POS.  I ended researching on AVSforum and buying a tuner off Newegg.

Answer 2

Return it to the store where you purchased it and get another one as the one you have is defective.  If the store will not do an exchange contact the manufacturer and find out how to get it replaced.