Please Help!playback engine cannot play because the specified protocol is not supported?

Question

Every time I try to play a song on the yahoo jukebox it goes from requesting stream to saying. Playback engine could not play the file because the specified protocol is not supported, If you typed a URL in the open URL dialogue box try using a different transport protocol (for example http or rtsp) I dont know what the heck to do please help!

Answer 1

unistall the program an then redownload it but don't do any thing UN till its done. so pretty much watch a movie or call some one until its done

Answer 2

Check out your level of Microsoft Windows Media Player (WMP).  If you are on WMP 9, then upgrade to WMP 11.

  

http://www.microsoft.com/windows/windows...

  

WMP 11 provides codecs for most music types.

YMJ says that you need WMP 10 or above for the plus or unlimited features.  If that doesn't work, contact Yahoo!:

http://help.yahoo.com/l/us/yahoo/music/g...