Please help!!? computer trouble?

Question

My Toshiba laptop I bought last september and I have recently taken it in to Best Buy to get the top Virus and spyware protection on it.

Lately it is not burning any music CDs. It wont work with either iTunes or Windows Media Player.

PLEASE HELP!!

Thank you!

Answer 1

Sounds like best buy might have screwed something up. But before you go complain to them go see if you can turn off the virus and spyware program then go try and do what your having problems with. Sometimes they can mess with other things really bad.

Answer 2

Hi First  Stop warring

there are 2 solutions

SOLUTION No 1 :

1) If It started Today After You restarted - then try this

I think Its Vista Computer( laptop)

1) Turn off the Laptop

2) Press and start Tapping F8 and Start the computer(Laptop) - it will Beep - don't worry

3) It will open Windows advance Options -

Select - Last Known good configuration - & press enter

4) it will load windows screen -

check - Now

SOLUTION No 2

Click on start -

Click on accessories -

Click on System Tools

Click on System Restore -

windows ask for your permission - ( continue )

It will open a new screen after few min. wait for few min

Click on choose restore Point

Click on next -

Select the date -

Click on Next  ( If confusing and worries you Click Back - and read it then proceed )

Click on Finish -

It will restart the system - will take at least 10 - 15 min  - ( So dont worry )

Ceeeeeeeeeers

Answer 3

well, you need to have a disk burner to burn music into the CD's and a software to help you burn it.you can try for Nero, nero is a very good CD burner.i thought windows media player is only for hearing music, i don't know if it can burn cd's.