Pop of Death. Had my 42" Plasma for almost 5 months before we lost the picture and sound and the

Question

Had my 42" Plasma for almost 5 months before we lost the picture and sound and the heat cracked the inside screen. After reading this board I called them back to tell them that I want my money back not a new Vizio but they said this has never happened and they will not give me any names or numbers of any managers or CEO's. Tried to take it back to Walmart but it has been too long, the manager said if I convinced Vizio to give me a RA# so they could get credit for the TV I could return it but the customer service rep told me that is not how they do it they would not refund the amount I paid because the TV they were sending was cheaper than the one I bought!