Portfolios in Yahoo Finance have dissappeared?

Question

I've been using Yahoo finance for tracking my stocks for years. I am still getting Yahoo alert E-mails on stocks I setup alerts for. I have not logged into my portfolio's for a couple of months. Today, I logged in to check on my stocks after the big day on Wall Street, and they are gone!

Does Yahoo delete them if you don't look at them after some period of time? Can Yahoo get these back? Or is something else wrong?

I always thought this was the safest place to keep track of my stock information. I used it instead of the Ameritrade site, which I thought was a good choice since they changed hands recently.

Answer 1

I had this problem too. I could see that I was logged in but the portfolios wouldn't appear. Then I noticed a link near the top right of the webpage near the logout link called "manage account" or something like that. I clicked it, verified my account information and the portfolios came back.

Answer 2

My portfolio disappeared about the same time, although I had been following it every working day for a long time.  Someone appears to have changed something for the worse, and I'd like to know what it is, too.

Answer 3

That would totally suck.

I'm presuming you've already tried to refresh, etc.  If so, you may need to contact Y!finance directly.

Here's how to get to a page to report your problem directly to Yahoo!

In Yahoo!Finance, at the top right of the page, there's a help link. Click on that to get your here

http://help.yahoo.com/l/us/yahoo/finance...

Then click on one of the links on the left like quote basics. Here's that page:

http://help.yahoo.com/l/us/yahoo/finance...

Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

http://help.yahoo.com/l/us/yahoo/finance...

Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

Hope that helps!