Post going missing????????????????

Question

I live in Northern Ireland and have recently discovered that 2 important items of mail have gone missing both posted from same place that i live in ? They're not sorted in my home town but go to a local mail sorting centre? Ive tried foning but just get a machiun that tells my to fill in claim from? Thats not the point y are theae two items missing one has my name the other my Husbands?Local answers very welcome

Answer 1

Thieving, ba*tard postmen, that's what.

Answer 2

go and speak directly to your sorting office. they will be able to advise on the best course of action. other than that it may be worth filling out a claim form to see what happens with it

however, it will be difficult to prove which items have gone missing unless they were sent by recorded delivery.

good luck!!

Answer 3

you must live in west belfast aswell lol

Answer 4

Hi ~ You are right your mail goes to  a plant where the mail is automated by zip code, then address all done by an, "Automated Letter Sorter". - Suggestions:

1.  When you receive your mail check the postmark, this will tell you exactly when the mail peice has been processed.

2. Send yourself an mock letter, using your return address in the upper left and (Both addresses are on the front)

3. If you are certain that these items have been sent, call the customer service number (1-800...Etc) and let the representative know that you  want to speak to the delivering office - that services your address. (They'll ask your code)

3-a. (Delivery office) - Ask to speak with the Delivery Supervisor and/or the Postmaster and file a verbal complaint

3-b.  If both are not available, leave your number and have them return your call, and state that you want to be called back on the same day.

~ Now if you are a new resident, that had submitted a change of address within the past 7-10 days, and if the sender had placed your old address, the mail item goes through the same process (mentioned in #1) and then

to another sorting machine to place your new address.

~ Phone the sender and have them repeat to you your address, many times the sender does not place the suite,apartment or structure numer beside the physical numeral address, EXP: 123 Doe St, #102 ...Etc...

If none of these work, fike a formal complaint, have the Customer service (1-800-Etc...) mail you one, refuse to file over the phone, (you will only get frustrated)

The letter carrier does not make desicions if you are going to get your mail or not, they will not obtruct the delivery of your mail. If this happens there are three reasons, they are:

1. You had submitted a vacation hold.

2. Safety Hazard (dog lose, two dogs lose, and you own a kennel and all of the dogs are lose).

3. No mail receptacle.

Answer 5

i don't think you can do anything unless they were recorded delivery go to the sorting office and speak to them good luck