Price of BT Line Rental??????????

Question

I have just joined BT but only for their BT line as I only use it for my broadband, i am with virgin media broadband through the line as i cannot get cable broadband in my area.

i have no other service from BT apart from the line.

On there website it says that their line rental has gone up to £11 per month, when i phoned them to get it activated they said it was £11.75 per month so i just set up a direct debit for that amount, when they sent out there welcome letter it says its £10.50 per month and now ive just got a letter from confirming the direct debit but it says its £12 per month,

Can someone please explain whats going on to me before i call them to complain as that is like 3 price rises with in a week, i only use it for my broadband and resent having to pay it like most people im sure

Thanks

Answer 1

bt charge like a wounded bull! switch to tiscali and your line rental is free

there current offer is just 6'50 a month!

Answer 2

I'm currently on bt for broaband and phone.

I am paying £11 for the line rental.

someone mentioned you have to make 30 chargeable calls or you get charged a further £4.85.

there is a charge of £4.85 if you have caller ID and 1571 answering service, you have to make 2 that's 2, not 30, chargeable calls if you want to receive these for free. Or you could just cancel those 2 services and not have to worry if you've made the calls or not.

Give them a ring and hassle them about how annoyed you are, i got a £30 credit onto my account, so free line rental for almost 3 months.

You will however get through to and asian call centre, where no doubt you will be told you are speaking to someone call david, when clearly they will be more likely to be called mohammed or anwar.

good luck

Answer 3

its 11pound but you also get a charge of 4.85 iff you dont make at least 30 chargeable calls