Question:

Printer won't install. I bought my Kodak 5100 after reading reviews, some of which described the

by  |  earlier

0 LIKES UnLike

I bought my Kodak 5100 after reading reviews, some of which described the same installation difficulties I am now experiencing. I thought I'd take a chance and here I am.
I run the installation disk and all the software seems to load fine. When the installation gets to the screen that says "Connect the USB cable" it brings up the Found New Hardware wizard. When it asks where to find the driver, I tell it to look on the installation disk in the CD-Rom. It then says it cannot find the driver and the installion fails. I have been on the phone with Kodak for 4 hours all together and they are sending me a new printhead thinking this will solve the problem (I don't see how but at least they're trying).
I search the disk myself to try and find what I need but I don't have quite the knowledge to keep from really s******g something up :)
Any help would be greatly appreciated!
Jeff

 Tags:

   Report
Please Login to view 1 answers to this question

Question Stats

Latest activity: earlier.
This question has 1 answers.

BECOME A GUIDE

Share your knowledge and help people by answering questions.