During setup of the Lexmark x6575, I received an error "Printing Application has encountered a problem and needs to close. We are sorry for the inconvenience." The setup then seems to complete without further issues. However, while I am able to print wirelessly (more than half the time) and print using a USB cord (all the time), when I try to launch the Lexmark Productivity Studio I get the "Printing Application has encountered a problem..." error again and the productivity studio shuts down after the error report was sent to Microsoft. In short, I can't ever launch the Lexmark Productivity Studio (and thus can't scan, etc).
I called Lexmark support and was informed that this is a Microsoft issue. I was not able to locate any patches released from Microsoft addressing this issue. Please help if you can!!!
christine_tai@hotmail.com
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