Problem connecting MotoRokr Z6 to my PC?

Question

I try to connect the phone to my PC but everytime, the PC says there is a problem with the device. I completed all recommended steps for troubleshooting, but they didn't work at all. I also tried to uninstall and then reinstall the device many times, but... I think that the problem comes from the phone but I don't know much about this, so I can't do anything. Any suggestion?

Answer 1

You can call your carrier's tech support department and they'll troubleshoot it for you.  Just make sure you call them from a phone other than the Rokr.

Answer 2

ok