Problem editing email addresses in YahooGroups?

Question

Used to I could edit my email information via the account options link and click EDIT. Used to be a drop down menu where you could add your email address and it would send a verification link. It no longer does that.

It takes me to a page where it shows only 2 email addresses even though in the Email Preferences page of Yahoogroups it shows 4 so I cannot really add or delete emails.

It also shows 4 in the account information page but when I click EDIT it takes me to that same page where it shows only 2 addresses.

I had added a disposable email address before like

SUCHAND [e-mail] but now when I try to add a email address like that it says OOPS! LOOKS LIKE YOU ARE TRYING TO ADD SOMETHING OTHER THAN A EMAIL ADDRESS. I don't know what has happened or changed but everything seems to be screwed up now.

Can anyone help?

Answer 1

I have noticed a glitch as I tried this a week or so ago-

help form

http://help.yahoo.com/l/us/yahoo/groups/...

go to this link- http://groups.yahoo.com/myprefs click add email address on top left- follow steps and confirm address.

then go to this link http://groups.yahoo.com/mygroups click edit my groups on the top left- locate group (if there's more than one) under the column Email Address click the arrow for the drop down box and select new address- click save changes

Answer 2

You can contact the customer care team for this to be properly addressed.

http://help.yahoo.com/l/us/yahoo/groups/...

You can visit this link and look for "Chat with us live now".  

This is a 24-7 live support online.

However, if you don’t see it, you’re not currently a power user.

Just keep using your Group and at some point in the future you'll be able to be given that great privilege.

Answer 3

I tried adding an alternate email address to my group and it worked. Let me give you the steps that I did.

1. Sign in to your group.

2. Click "Edit Membership", it is located at the top part of the page.

3. Click "Add new email address", It is under the "Email Address".

4. Type in the email address that you wish to add in the "Email Address" text box., then click "Continue".

5. You will then be redirected to a page "The verification link is no longer valid", click the "Continue" button.

6. You will then be prompted to verify your password. Please sign in to the page.

7. Click the "Add Another" link.

8. Click on the "Add email address" box and type in your new email address, then click the "Save" link, it is located at the left side.

9. A pop-up message will appear "Verification email sent", just click the "Close" button.

10. Click the "Save" button.

11. Open the message that was sent to your new alternate email address and follow the instructions on how to verify the email address.