Problem hooking HD cable box to my HDTV?

Question

I have a Samsung 42" hdtv, i just got it yesterday and today I got the HD cable box for my cablevision. Now here is where the problem starts. when I hook the coax from the wall to the hd cable box its fine. then i hooked one side of the HDMI cable to the cable box and when I went to plug the other side of the HDMI cable to my hdtv this kinda big spark came up and scared the living h**l out of me and a little bit of the hdmi input on the hdtv melted. Why is this occuring? I had a regular tv before and when i would hook my regular cable box to it nothing wrong would happen. Now this is happening to me. Please help.

Answer 1

Very unusual...I would call your cable company right away. Have them come out and take a look at the box. Somehow either your tv or box had a short in it. They can best determine what's going on. Never heard of this happening though.

Answer 2

I had this happen to a customer once.  Apparently the problem was in the cable box with the power source.  I had my customer call the cable company at the store and they shipped him another HD cable box free of charge.  Just give them a call and explain the situation.