Problem uploading photo to 360 ...?

Question

Hi

I've always been able to upload pictures to use as my avatar, but today something isn't working.

I select my picture, and click "Save", and it goes back to my page ... but the picture isn't there. And when I go back to "edit my photos" again the slot I just uploaded to is empty.

What's going on?

Answer 1

You have a glitch in your 360 personal profile picture module. It may be temporary or permanent.

Some people can't upload any images in that module, so consider yourself fortunate that you can at least use one image. You may still find people with 4 pics in the module though.

Make sure that the image that you are using is a JPEG formatted photo (with .jpg, .jpeg, .jpe extension) under 5MB that's saved to your hard drive.

If you happen to have a red x in a spot, you can delete a remaining picture to possible get rid of that empty placeholder. But really, I recommend that you leave the module completely alone because it can cause other serious problems on your page like it making your Top Page very long - which may or may not be fixable. It can also cause you to lose more spots. There is really nothing that can be done about this issue and if you try to mess with it, you are taking the risk of having worse things happen. This has been a buggy module for a long time.

Also, please note the 360 community guidelines (http://help.yahoo.com/l/us/yahoo/360/gui... ) regarding mature content. The personal profile area is a public area, which can't be changed from that status. Adult images must be placed ONLY in the blog under mature content controls. If you have been reported for adult images in that module or in the 360 background, then Yahoo could have removed those images. This inadvertently could have resulted in those spots being lost as well.

The Y!360 team is no longer fixing glitches, so there is no point in contacting them. They are preparing to move the service to a new platform in the 2nd half of 2008, which you can read about here: http://blog.360.yahoo.com/product_360 . For more about 360 glitches, see http://blog.360.yahoo.com/blog-4D4zxsg6f...

Answer 2

That is Yahoo just having their problems again. They have been trying to improve this site since last year. With that said there has been nothing but problems in the system. Including what you are asking. I would say give it time as it will reappear with in a few hours to a few days, but I can see yours already has made its return. It will continue to do this so don't get upset it will eventually fix itself again:)

Answer 3

The reason you are having so many problems with your 360 picture is .. we are losing our Yahoo 360 accounts very soon according to the Yahoo product blog you can access by going to this link:

http://blog.360.yahoo.com/product_360

There are many problems that will not be fixed by Yahoo on the 360, and they are getting worse each passing day. Sending them a bug report about a problem on your page will be ignored or a mass emailer will be sent to you.

I urge you to go to the product blog and read the information for the last  postings by yahoo about all of the changes that are coming to us soon.