Problem with 80GB iPod Classic

Question

I have an iPod Classic (80GB), and, after taking everything off and then putting everything back on a few days ago, it won't show up when I plug it into iTunes. I disconnected and reconnected multiple times and tried reinstalling the software on my iPod, but it still won't work. I have been having problems with this iPod recently, but after "fixing" it (by taking all content off and then putting it back on when it would stop songs at random times) this is the first time I had plugged it into my computer. Also, the first time I connected I got a one of those pop up messages from iTunes telling me there was something wrong with my software. If anyone has an idea of what is happening or what I should do, I would really appreciate the help!

Answer 1

itunes told me the same thing. i restored it and it didn't show up in itunes. i sent them an email and they sent me back this:

Good afternoon,

I understand your iPod is not appearing in iTunes. I know how frustrating this can be, and I'd like to help you by showing you some articles that might help you troubleshoot this problem:

If you're using a Mac, read these:

iPod missing in iTunes and Mac desktop

http://www.info.apple.com/kbnum/n60950

iPod does not appear in iPod Updater or iTunes in Mac OS X

http://www.info.apple.com/kbnum/n61937

If you're running Windows, read these:

iPod missing in "My Computer" or in iTunes for Windows

http://www.info.apple.com/kbnum/n61711

iPod shows up in Windows but not in iTunes

http://www.info.apple.com/kbnum/n93716

iTunes for Windows: iTunes 7 doesn't recognize iPod

http://www.info.apple.com/kbnum/n304434

You'll also find a wide variety of helpful iPod troubleshooting tips, tutorials, and service information here: http://www.apple.com/support/ipod

I hope this helps resolve the problem you are experiencing with your iPod. If it does not, AppleCare (Apple's technical support department) will be able to assist you further.

http://www.apple.com/contact/

I hope you find the above information helpful. Please don't hesitate to reply to this email should you have any further questions or concerns.

Have a great day!

If that doesn't work then plug the usb cable into the computer first then plug the other end into the ipod after.

good luck

hope this helps