I have a Compaq Presario 2195US, and I cannot install the fax software. When I go to "Add/Remove Programs" and click on "Add/Remove Windows Components", I get a pop-up with the following error: "The installation library for component fax could not be intialized." Agter clicking OK, I get the list of windows components, but FAX is nowhere to be found. Compaq customer support, in their infinite wisdom, advised me to reinstall Windows. Great. Thanks. That's useful. I've searched on Google and have found several other people asking for help on the same problem, but never a response that seemed to fix it. This is Win XP Home. My desktop running WinXP Pro and no modem shows the fax software just fine.
Tags: