Problem with my Sansa e250.?

Question

A couple days ago a troubled (not a virus!) file was put on my sansa e250 and it gliched. I can't retrive any of my old songs, they don't show up on my computer or on my player. But they are still taking up room on my memory. There are also folders in my MUSIC folder (when I plug it into the computer, not mon my player). The folders won't delete and have random names like "3", "e", etc:. , nothing are in the folders. I'm so confused. I've tried switching modes, and I've tried to see if I can manually wipe my memory (which I still haven't found out?) Please help if you can.

thanks :)

Answer 1

Did you try using Media Converter to delete the files, or write new ones?

You may have to take out the battery to reset it.

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