Problem with satellite TV.?

Question

During some shows, a black box appears on the screen. It sometimes has subtitles in it, and sometimes dingbats. It's very annoying because you can't see the whole picture. I am thinking my daughter may have pressed something on the remote. Does anyone know how to fix it?

Thanks.

Answer 1

sounds like your caption is "on."  Go to the menu of your TV and turn the caption OFF!

Answer 2

I've never encountered this but then I'm careful with all those extra unknown buttons on the remote control. I'll be interested to learn the answer.  Good luck.

Answer 3

She may have turned on closed captioning or subtitles.  Subtitles would come from the satellite and can be fixed in different ways depending on your provider  The closed captioning can be changed from the menu on your tv set.