Problems with printer. ?

Question

Purchased HP F1280 printer, copy and scanner all in one. Installed it on computer [Windows Vista] and everything worked okay. Switched it off. Two days later went to use it again and was told that it was not installed. Had to put the installation disc back in and everything seemed ok. Then same thing happened next time I wanted to use it. Can't keep re-installing the disc or what is the point. Any ideas?

Answer 1

Hi!

This is a common problem with Vista and Hp printers - for some reason Vista keeps losing the printer software - it is still there but Vista can't find it.

You could try HP website for answers - they do have a good contact us facility and reply quite quckly.

However, if Vista loses the HP info - don't put the disc in because you will create TWO sources of software - as it tries to install itself and asks forthe discs - click cancel and keep doing it until the window closes.

Should be OK after that - next tip - switch off the printer before a full shutdown - Vista then recognises that the printer is off and ignores it

Answer 2

Hello look is this problem happen with any program installation  or only with HP Cd. maybe you have Deep freeze its program safe chek if you have this one. if not  try to change the USB place and install again . you know there is 2 USB place in the case change it to the other one .Good luck

Answer 3

disconnect ur printer from ur computer, uninstall the hp software from add / remove program in control panel completely restart ur pc, put the hp cd and reinstall the software and when it was asking the printer plug it in usb and it will detect it automatically and wont ask for future installation. if the problem came again and again it may be ur os [e-mail]